At Ivermectin Stores, we are committed to providing a seamless shopping experience. This policy explains how refunds, returns, and cancellations are handled on orders placed through www.ivermectinstores.com.

1. Order Cancellation

• You may cancel an order within 24 hours of placing it by contacting ivermectinstores@gmail.com.

• Orders that have already been shipped cannot be canceled.

• Once a cancellation is confirmed, any payment made will be refunded as per the method used for payment.

2. Returns

• Returns are accepted only for:

  • Damaged, defective, or incorrect items

  • Items received not as described on the website

• Returns must be initiated within 7 days of receiving the product.

• Items must be returned in original packaging, unused, and with all accompanying labels and accessories.

• Some items, including medicines or health products, cannot be returned for safety and hygiene reasons.

3. Refunds

• Refunds are processed after the returned product has been received and inspected by our team.

• Refunds may take 7–10 business days to reflect in your original payment method.

• Refunds will exclude shipping charges, unless the return is due to an error on our part.

• Partial refunds may be provided if the product has been used or damaged after delivery.

4. Exchanges

• Exchanges are allowed only for defective or damaged items.

• Contact ivermectinstores@gmail.com with your order details to request an exchange.

• Replacement items will be shipped once the original item is received and verified.

5. Process for Returns or Refunds

1. Contact our support team via support@ivermectinstores.com with your order number and reason for return.

2. Our team will provide instructions for returning the product.

3. Once the product is received and inspected, a confirmation will be sent, and the refund or replacement will be processed.

6. Exceptions

• Products opened, used, or damaged by the customer cannot be refunded.

• Any product returned after the allowed return period will not be accepted.

• Certain promotional or discounted items may not be eligible for returns; this will be specified on the product page.

7. Contact Us

For cancellations, returns, or refunds, please contact us at:

Ivermectin Stores
Email: ivermectinstores@gmail.com